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Re: Contract ended. Can I renew for promotion?

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Regular Visitor

Re: Contract ended. Can I renew for promotion?

My pricing increased. I'm interested in continuing service though I need to explore options to reduce cost. 

I don't have any option to send a Private Message. How may I contact you ComcastPhil?

Expert

Re: Contract ended. Can I renew for promotion?


@Oberkanone wrote:

My pricing increased. I'm interested in continuing service though I need to explore options to reduce cost. 

I don't have any option to send a Private Message. How may I contact you ComcastPhil?


Never PM an Official Employee or Expert unless requested.  Sending an unsolicited PM is a violation of Forum Guidelines. .

When you send an unsolicited PM to an Official Employee requesting help or information you are keeping that OE from helping other customers that have responded to the OE's request and who have probably been waiting quite a while for help.  This is a public customer-to-customer forum and we ask that you post your problem in the open so that you can receive the maximum help possible as quickly as possible.  Your post will be answered by an OE in the order that it was received, which could be several days.  If you need help more quickly, consider using chat or @ComcastCares on Twitter, or on our Facebook page.

We thank you for your understanding. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Contract ended. Can I renew for promotion?

I did not send a PM. I don't have an option to if I wanted to. 

The question I asked was "How do I contact you?".

 

Your response to my post is unwarranted and overblown.  It is unwanted. Of no help at all whatsoever to assist me.

 

I respectfully ask for a response from a Comcast representative. 

Official Employee

Re: Contract ended. Can I renew for promotion?

Hi oberkanon, I have sent you a private message.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Contract ended. Can I renew for promotion?

I'm happy we were able to get you repackaged and taken care of. Please be sure to reach out for any future issues or concerns. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!