Community Forum

Re: Comcast blocked our address, and didn't help us.

New Poster

Re: Comcast blocked our address, and didn't help us.

I’m having the same issue. My employer has a business account with Comcast and attempted to set up service at my home cause I’m a remote employee. I was told there was a block on my address by Comcast preventing installation. No one can help me. I have been dealing with this since January. It’s preventing my company from installing service. I also have a current account with Comcast and no one can help me.
Official Employee

Re: Comcast blocked our address, and didn't help us.

Hi Tasha115, I can assist with the residential side here. Can you  please send me a private message with your account information (your name, address and account number)?

 

Thank you