Community Forum

Re: Cannot login to Manage My Account

Expert

Re: Cannot login to Manage My Account


@teacherjen wrote:

Every time I try to login it says I cannot be logged in at this time.  I've changed my password and even tried to reregister my account.  Still nothing.  I can't chat with a representative either.  It won't let me do anything.  I refuse to call because I can NEVER understand the person that answers when I call customer service.  I've just started using xfinity...This is absolutely ridiculous and if I cannot get to my account what's the point of even having Xfinity at all!  I'm very frustrated.  


call 800-Comcast and select billing. have teh agent verify the account username is assigned to your current account. 


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.