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Rate jumped again. December Triple Play promos an option for existing customer?

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Rate jumped again. December Triple Play promos an option for existing customer?

X1 bundled rates too high for the amount of use in my household. I self installed, never need or use tech supports and don't come close to using what channels are in the bundle.  About to switch out of Comcast unless there are new deals available for longtime customers. Anybody have any luck getting a new TriplePLay deal or should I just start the cancellation process? I am tiring of having to go thru this cycle.  I never even got the promised promo rate for the full 12 months this last time - consistently found a regional sports fee to increase, or a local channel fee in my area to adjust. Always a few cents more though, never adjusts in my favor.  Surrounded by cord cutters who are happy.  Ironically, customers could actually be Comcast best advertisement if they would let us for once answer "no" to the did your rate change upward again this month?  We actually like the X1 voice remote experience, etc.. It was the only reason I didn't switch at the last cycle, but obviously more options are available now...

Official Employee

Re: Rate jumped again. December Triple Play promos an option for existing customer?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.