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Question about the first month bill

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Question about the first month bill

I've ordered Internet Blast! service (Download speeds up to 150 Mbps) with $50.00/mo, and didn't request for device rental, installation service. My order confirmation shows just only $50 as well.

However, I received the first-month bill with $60 regular monthly payment. Could you adjust this bill or explain this number?

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Re: Question about the first month bill

 


@kbkim1 wrote:

I've ordered Internet Blast! service (Download speeds up to 150 Mbps) with $50.00/mo, and didn't request for device rental, installation service. My order confirmation shows just only $50 as well.

However, I received the first-month bill with $60 regular monthly payment. Could you adjust this bill or explain this number?


Did you sign up for ecobill and autopay making your monthly bill $50?  If so, that doesn't kick in until the 3rd bill or 45 days.


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