I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello, I would like to assist you with this issue from here. Can you provide the full name on the account and phone number or account number? To send a private message click on my name, then click private message me.
I want to know why, after over 6 months, 2 claim numbers, and 6 different phone calls no one has contacted me or my husband about the damage your service tech caused when he came out to repair the lines outside our house. We have been very patient and every time we call we get the same line about how someone will contact us and no one ever does!!!!
Did you reply to @ComcastShane?
Hi, Misspeaches97 - I can look into your damage claim issue and request additional information. Please note, our team can escalate issues to the appropriate teams but we are not the ones who process damage claims. Please send me a private message and include your full name and account holder's name. Click on my name ComcastElla, then click Private Message Me.