How do I file a property damage claim? No one at 1-800-XFINITY or via your automated systems can help me or direct me to the right place. You were in our neighborhood and now there are:
1) Several loose cable lines hanging in our alley and over people's property, including my garage
2) My garage siding and rain gutter has been damaged and has cable lines laying over it as well. I have several pictures of this. Please tell me who I need to contact to have XFINITY handle the cost of these repairs.
Please have a human being contact me. Thanks.
Hi there, dgdancker. Thank you for creating your own post here in the community. We are happy to have you. We want to help. It's frustrating to hear about the low hanging lines and about any damage done. I can help you open up a request so we can see what can be done about it. Please send me a PM with your first and last name. We will go from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Thank you for your time, dgdancker. Let us know if you need any additional support down the road. Take care.