My promotional rates have expired, and I'm looking for options on what I can do to renew. I see some great promotional packages when looking online, but of course they are for new customers only... I've talked with Customer service but they are not seeing the same deals as I am online. Do I need to leave comcast and come back in order to get better rates? Is there a better way?
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I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi, adant - I can check if we have any available promotions in your area. Please send me a private message with your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me. Thank you.