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Promotional Pricing for Existing Customers

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Promotional Pricing for Existing Customers

My current promotion ran out and my next bill doubled from what I was paying a year ago for the same service I've been receiving.  I've looked at the promotions available for new customers, but is there anything for existing customers?  Or do I have to cancel my service to apply for some of the new customer rates?  

Official Employee

Re: Promotional Pricing for Existing Customers

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with the account? To send a private message click on my name, then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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