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Promotional Ipad not received

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Promotional Ipad not received

I recently was offered an Apple Ipad 128GB for $5.00 month increase to my current bill.  I still have not received the item and when I reached out to xfinity they say the order was placed but that is all the information that is appearing on their end.  Does anyone know where or who I can reach out to for some accurate information about this ipad.

 

Thanks

Official Employee

Re: Promotional Ipad not received

 

 

 

Estdel, thanks for reaching out. Please send me a private message with your full name so I can access your order. 

 

KenF