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Promotion expired

Regular Visitor

Promotion expired

Hello, My deal of $19.99 for 25mbp/s expired last month, but I was unaware that it was a "temporary deal." My new bill is now $35.00, which I cannot afford. Can I possibly continue my original or better price or should I disconnect my service? Thanks.
Official Employee

Re: Promotion expired


Hello kashmala1, I can assist you with finding a new deal for your internet service. Please send me a private message with your full name, and account number by clicking on my name (ComcastAmir) and then "private message me" and we can get started. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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