I was able to talk to a representative when I posted on the forum before. I don't know if anything has changed and the representives do not use the forums anymore.
Hello @intimidator2000, thanks for reaching out to our Forums! I offer my deepest apologies for the delay in response. I would be more than happy to assist you with checking on when your promotion ends and be of any other assistance needed. I see you have already sent me a private message and I will respond promptly.