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Promised $500 for Xfinity Mobile rebate, have not gotten it

Regular Visitor

Promised $500 for Xfinity Mobile rebate, have not gotten it

90 days qualification period long since passed, no emails, no updates after calling the phone #, stuck in "pending" for weeks. As data points, others who signed up in December have gotten a qualification email and even received the rebate already.

 

Could a Comcast helper help out? Thanks.

 

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Official Employee

Re: Promised $500 for Xfinity Mobile rebate, have not gotten it

zeugma, thanks for posting! I've gotten your private message so I'll follow up with you there. 

 

KenF

Official Employee

Re: Promised $500 for Xfinity Mobile rebate, have not gotten it

zeugma, your card has processed. You'll receive your card in a few weeks. 

 

KenF