Community Forum

Prepare Card

New Poster

Prepare Card

Ive been on hold with the reward center for over a hour trying to get status on my $200 prepaid gift card. Yes I check status on the website and my information did not come up but receive an email stating I was eligible for the prepaid card.  Ive had this mobile account since Nov when will I receive the card? 

Official Employee

Re: Prepare Card

Hi stephanie7, thank you for reaching out. I am showing you talked to an agent after this post, please let me know if you are still needing assistance.


Thank you