Community Forum

Prepaid internet

New Poster

Prepaid internet

I made an order online for xfinity prepaid internet on the 25th of this month. Payment was successful.

But no tracking information and that makes me feel unsure as too my order is in the system. 

Please how do I track my order

Expert

Re: Prepaid internet

The team that handles XFINITY WiFi On Demand issues (billing and troubleshooting) can be reached at 1-866-489-0919 (24/7 support line).


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Prepaid internet

Hello Yumyumz, were you able to get this information?