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Prepaid internet 48hr and 24hr waits

New Poster

Prepaid internet 48hr and 24hr waits

I bought the prepaid internet kit last Friday and when I got it home and setup I realized there was a 48hr wait.
I waited the 48hrs and then got stuck on the "review and activate your prepaid service" screen.
It wouldn't get past the loading icon.
I called customer service and she told me she found the problem but it would be ANOTHER 24hrs before I could activate the service.

What actually takes so long? I would think it's all a matter of just entering my information and the modem/router information.
Hopefully it will work by 6:30pm today but I have a strong feeling that I'll have to call customer service again and I'm probably going to lose it if I get told to wait another 24hrs.
Expert

Re: Prepaid internet 48hr and 24hr waits

Perhaps the folks at this number can help;

 

1-855-75-PREPAID



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New Poster

Re: Prepaid internet 48hr and 24hr waits

That's who I called. If it still won't activate by 6:30 I'll call back.