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Portland-How to know if I’m an individual outage?

gumbeauxx
Regular Visitor

Portland-How to know if I’m an individual outage?

In Gresham, OR (Portland)I have power, never lost power, TV/Internet is out. How do I know if I am an “individual “ outage (residential) or others in my area? Xfinity says 1-50 affected?
ComcastMichael
Official Employee

Re: Portland-How to know if I’m an individual outage?

Greetings, @gumbeauxx! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are having with your services. We know how frustrating it can be to not have services up and running. We would like to verify which node you are hooked up to. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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