How do we skip the "I'm resetting your box" minimum wage people and get to someone who can actualy help?
Several calls, multiple USELESS resets and one tech visit later and our problem remains.
Tired of starting at the bottom of the service tier only to end up with an unresolved problem in the end.
Thank you for visiting the forums! Sorry to hear about your issues.
I've asked an employee to assist you. You should expect a reply in this thread.
panhandler62, thanks for reaching out here.
I can help with the issues you're running into with the box. Please send me a PM with your first and last name to get started.
To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”