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Poor customer service

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Poor customer service

When did Comcast go to offshore customer support ? Worst experience of my life
Official Employee

Re: Poor customer service

Hello @1701861, thanks for reaching out to us! It's upsetting to hear about the poor customer service you received from us. This is definitely not the kind of experience we strive for our customers to receive. I would love to assist you, what Comcast issues or concerns can I help with? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Poor customer service

@1701861, we have not heard back from you on here, so I will be locking this thread. Please create a new Public post for any new issues or concerns, we're here to help. Thanks and we appreciate you being the best part of Comcast. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!