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Please bury my drop

New Poster

Please bury my drop

I moved in at the end of November and the drop cable wasn't well burried. I found it in my yard yesterday, mostly exposed. Can someone please come out and re-bury it? I'd rather not put my address out on this message board, so please let me know how to get you the information. 


Thank you,

Official Employee

Re: Please bury my drop

Hi marks3. Thank you for joining the Xfinity Forums and for creating your first post. I can assist with submitting a ticket for you, which will go to our Drop Bury team. They can coordinate getting the drop cable buried. To get started, please send me a private message and include your full name so I can assist you.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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