Hello swgaa123. We appreciate you visiting and posting on our Forums. I can assist with alerting our local tech ops team to bury your drop. Please reach out to me via private message and include your full name so I can assist you. To send a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me.
Does the drop line connect to your home? If yes, does the line cross a road, driveway, or sidewalk? Where is the line located that needs to be buried? (Example: Line is running from south west corner of yard to right side of house.)