An orange cable has become exposed in my yard in some areas and I doubt the rest of the cable is much deeper. Can someone please rebury the cable to a safe depth? I plan to aerate my lawn and don't want to damage the cable. I can provide pictures if it is helpful. Also, the connection to my house is not in any sort of junction box. Is this the standard installation method? It looks terrible.
Hello @isac2003, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you being a customer with us and I am sorry to hear about this line not being fully buried. I can imagine how much of an eyesore it must be and we definitely want to get it taken care of as soon as possible, especially so you can complete your lawn work. I would love to assist! Can you please send me a private message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".