Greetings, @Yiathao! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear that your drop has not been buried as of yet. As a homeowner myself, I would hate to have an orange cable running through my yard! I would like to see what going on and make sure this line gets buried! Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.