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Place hold on my acct.

New Poster

Place hold on my acct.

Hi, I would like to place a hold on my Internet 

Expert

Re: Place hold on my acct.


Sade1 wrote:

Hi, I would like to place a hold on my Internet 


Please note that the minimum time for hold is 90 days and the maximum is 270 days.  Seasonal hold is not available everywhere.

 

For more information or to sign up for seasonal hold go here: https://comcastseasonal.com/


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Official Employee

Re: Place hold on my acct.

 

Hello Sade1, the information that (Again) provided is correct. Please reach back out to me here if you need assistance in finding out if your area has a seasonal suspend program in place and if so I can help you get everything taken care of from that point. 

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Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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