Community Forum

Pixelation problem (ongoing)

Highlighted
New Poster

Pixelation problem (ongoing)

There is another thread on here from earlier this year of a different poster and ongoing pixelation problems. We too had a tech out, switched box, added booster, and ran a new cable from house to box in the yard (which 6 months later is STILL laying on my lawn). Select channels, clearly weather related (cold, wet, etc).

You guys were supposed to call me last week to finally bury this cable (ticket # 050-327-643) - yet, again, nothing.....

The problem is outside of this house.

I either want it fixed and cable properly installed ASAP, or I need to return to FIOS from where I came from. I’m also not even close to that gigabit speed even on a hard wire system with cat 5e wiring...