Cannot start a chat get error below, but there is is phone number field. this is a long standing issue how is it possible this is still around
Phone Number is not a valid phone number
Just did a search due to the same exact thing. Thought maybe it was browser specific but no, it happens in all browsers. Someone needs to fix this. I rarely have time for a phone call at work but I can slip in a chat session here and there so that's my preferred method of communication.