Community Forum

Pending

Highlighted
New Poster

Pending

I upgraded tp 25mps but its still showing pending..how long does ot take plus its saying pending for TV which i didn't order
Highlighted
Official Employee

Re: Pending

Hello, Lovely48213. Welcome to the Xfinity Forums!
Thanks for reaching out to us here regarding your pending upgrade. I see it has been some time since you created this post and I wanted to check in to see if you were able to get help or if you are still in need of a hand?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!