Our Pedestal box in the backyard is missing the bottom section and has been for months. Cable lines are fully exposed and it's affecting my service during inclement weather. How can I get this fixed without spending hours on hold with Comcasr Cust Ser???
Hello, nitroc9! Welcome to the Xfinity Forums.
I know whenever there is less than ideal weather outside one of my favorite things to do is sit in and watch some of my shows, so I can only imagine how inconvenient it has been for you to have an exposed pedestal. I would love to work with you to get that fixed and get you back to consistent service. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".