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Payment Instrument blocked, customer service no help

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Payment Instrument blocked, customer service no help

My payment instrument is blocked and i can't make my payment. I called customer se4vice, they say its my bank which is totally incorrect my bank has no block on my account. I hate comcast. Can someone please help?
Expert

Re: Payment Instrument blocked, customer service no help

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: Payment Instrument blocked, customer service no help

Hi Eg8732, 

 

I've replied to your private message. Please reply at your convenience. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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