I have tried twice in the last few days to get a package bundle akin to the one I have enjoyed for the past several years. My account has been changed twicwe with less options and higher charges. I'm on a fixed income now and I can't afford the escalation of charges. I am also a long time customer and I would prefer to remain so. Can anyone assist me?
Hello candyc. Thanks for posting in our community. I can assist you with an account review to see if there are any offers available that may better suit your needs. I have received your private message and I have respondes. Let's further discuss the details of your account via private message. Thank you.
Hello candyc. Thanks for private messaging me and allowing us to discuss your options. This thread has been locked. If you need any further assistance, feel free to respond via private message or create a new post and our team would be more than happy to help you again.
Hi kpupa. Thanks for commenting in our community. I see you have since spoken with my colleague ComcastMorgan whom was assisting with going over offers available to you. If you still need assistance with the matter, feel free to reach out via private message to ComcastMorgan, or myself. Thank you.
Hi kpupa. Since I didn't get a response from you, this thread has been locked. Please don't hesitate to send a private message if you continue to need help with this, or create a new post if you need assistance with anything else. Thank you.