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PLEASE UNLINK/DELETE OLD ACCOUNT

Regular Visitor

PLEASE UNLINK/DELETE OLD ACCOUNT

I need help with my username. Can you please unlink or delete the closed account that is associated with my credentials? I only have one active account.

Official Employee

Re: PLEASE UNLINK/DELETE OLD ACCOUNT

Hey there, Kieffeh! Welcome to our community. I just responded back to your PM regarding the online accounts. Looking forward to hearing back from you there!


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Regular Visitor

Re: PLEASE UNLINK/DELETE OLD ACCOUNT

Thanks so much for your help!
Now I don’t have to switch back and forth between accounts. The closed account was getting in the way with all the features I need to use with my new account.

Official Employee

Re: PLEASE UNLINK/DELETE OLD ACCOUNT

Hi Kieffeh, thank you for working with us through private message and please reach back out if you need assistance in the future.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!