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Overage charges

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Overage charges

We just got nailed with a $170 overage charge. Comcast just lost a customer.

Official Employee

Re: Overage charges

 

Hello JSLivermore, we don't want you to feel this way. Please allow me to address your billing concerns for you and we can look into adding unlimited data so that you can avoid overages in the future. For further assistance please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".


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Official Employee

Re: Overage charges

 

Hi JSLivermore, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!