Where can I file a complaint about being charge $50 for allegedly using more internet than I supposed to? This is a ridicolous charge, I dont believe Comcast can accurately meter my usage. Just an excuse to overcharge me.
Alfonso002, thank you for taking the time to reach out to us here on the forums. Welcome! I understand how alarming it must be to see an unexpected charge on your bill. I would love to have the opportunity to review this further with you and find a resolution. To get started, please send me a PM with your first and last name. Thank you!
To send me a Private Message, please click my name “ComcastAlly” and click “Send a message.”
Alfonso002, I'm sorry to hear that! If you change your mind, please feel free to send me a PM.