Outside Cable is nearly touching the ground and has been whipping against the side of the house during high winds. Cable connectivity is shoddy as a result. Please reattach cable and check/replace connection components on outside of house. I am not requesting any In Home service at this time.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi Ellymay425, thank you for reaching out. If you services are impacted we would need to set up an in home visit to make sure everything is within Spec. To get started could you please send me a private message with your account information (name on account, address and account number).