Our orange cable line is exposed due to erosion on the side of our house. It is starting to looked frayed. How do I go about getting someone out to look at it?
Greetings, @Newhiker! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear that the orange cable is starting to be exposed and looks a little frayed. I would like to see what we can do to have someone come out there and make sure it gets replaced and reburied. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.