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Outside Cable Line

Regular Visitor

Outside Cable Line

Our orange cable line is exposed due to erosion on the side of our house.  It is starting to looked frayed.  How do I go about getting someone out to look at it?

Thank you!

Official Employee

Re: Outside Cable Line

Greetings, @Newhiker! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear that the orange cable is starting to be exposed and looks a little frayed. I would like to see what we can do to have someone come out there and make sure it gets replaced and reburied. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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