https://www.xfinity.com/support/status/ can be helpful if you are able to check it, but be aware that the site sometimes reports "touble" when you don't have any, and sometimes "looks good" when there's a problem.
Hi Wanbli61. Thanks for posting on our Forum. Using our status support page is the easiest way to keep track of a service interruption. We official employees can also help set your account to notify you when an existing service interruption status changes. If and when needed, please send me a private message and include your full name so I can assist you.
I can help. Please send me a PM with your first and last name to get started.
To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”
I don't see any private messages from you. When did you send the PM?
Are you able to send me another PM? I don't see anything from you. Thanks.
Yes, I can set you up with notifications. In order to do that, I'll need your first and last name to be sent to me in a PM, please.
Looks like you sent your name on the public thread, but I was able to remove it. For the security of your account, please select my name "ComcastAlly" and select "Send a message." If you do not have the option available to send me a PM, let me know.