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Outage

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Outage

How long till this outage in Minneapolis is over? And are we reimbursed during this time that we can’t use the service we’re paying for?
Official Employee

Re: Outage

Hello, Kmonson91. Thanks for reaching out to us on the forums. I apologize to hear you were going through a service interruption. That's certainly frustrating. I can certainly look into the credit for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Outage

Hello, Kmonson91. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!