Community Forum

Outage refund

New Poster

Outage refund

Hi,

 

For three days, I have experienced outages spanning at least three hours. My children and I have been without internet and cable when I'm paying $174 a month. This isn't a problem isolated to my home. It's an outage for my area.

 

How do I go about receiving some kind of refund for what is becoming a daily inconvenience?

 

Thank you.