Hello Vinsk1969. We appreciate you visiting and posting on the Xfinity Forums. We apologize for your recent interruption of services. I can assist with researching the status and ETR. To get started, please send me a private message and include your full name so I can access your account. To send me a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me.
Hi Vinsk1969. Since we did not see a response from you, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.