Hello eunb1321. We appreciate you visiting and posting on our Forums. We sincerely apologize for your inconvenience of service interruption. I can assist with reviewing your account and the service interruption downtime, to determine what type of compensation we can help you with. Please send me a private message and include your full name so I can assist you. To send a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me.
We didn't see a response from you, eunb1321. This thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.