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Outage Refund

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Outage Refund

Hi Xfinity Customer Service,

 

Both my internet and cable went out last night (8/4/2019) and didn't get restored until this evening (8/5/2019). Can I request a credit/refund for this outage of my service? I actually really needed my internet last night and it was too late to find a coffee shop or restaurant that was open with wifi.

 

Thanks,

lnl3