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Outage Map Unavailable

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Outage Map Unavailable

No connectivity through xfinity. Swap out to another provider and outage map is unavailable. After jumping through hoops make it to forum. Where's my paid internet connection? Where's the outage map? Got the email for this month's bill. It went up in price regardeless of outages, so should I expect a voucher for this latest blackout or just eat the crow like a good peon?