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Outage Credit

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Outage Credit

can anyone help me to apply for Outage credit 

Official Employee

Re: Outage Credit

To qualify for this adjustment please log into either our awesome website or our award-winning Xfinity App. Here is a link incase you need to download it.



With this two wonderful self-service option you can be able to tell us about the experience in the Xfinity Status Center. clicks the link, "Tell us more about your experience."


A form will launch



You will then be able to review your submission and can add the adjustment to your account. Please let us know if you have any questions about this process. We are always happy to help.

I am an Official Comcast Employee.
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