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Ordered internet but never received email to confirm my account

New Poster

Ordered internet but never received email to confirm my account

Hi,
I ordered xfinity internet services to be installed at my apartment next Saturday but I never received the email to confirm my account, so I can’t log in. Not sure what to do at this point, so I’m starting this topic to ask for help.
Thanks!
Expert

Re: Ordered internet but never received email to confirm my account

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Ordered internet but never received email to confirm my account

Hello EldinKrull. I can assist with reviewing your order for service at your location. Please send me a private message and include your full name, service address, and primary account phone number so I can assist you.