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Order status

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Order status

I upgraded service a week ago and a self install kit was supposed to be shipped.  I have not recieved an email even saying that it has shipped yet.  What is my order status?  When will it ship?

Official Employee

Re: Order status

Hey, RPatt7,


I can take a look into your self install order. 


Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

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