How can I check a new customer online order status without an account #. xfinity chat will not open without an account #.
I do have a confirmed order # if that will help.
Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.
Hello @kkapple. I can assist with reviewing your online order status. To get started, please send me a private message and include your full name, service address, and primary phone number so I can assist.