Community Forum

Orange drop cable not buried.

Highlighted
Regular Visitor

Orange drop cable not buried.

My orange drops cable has not been buried yet. It has been over two months. How can I get this corrected?
Highlighted
Official Employee

Re: Orange drop cable not buried.

Hi @allcapsALAN and welcome to the Xfinity Forums! I can assist you by creating a request for your local line techs to come out and bury the line. To get started, please send me a private message with your full name, as it appears on your billing statement. To send a message, click on my name "ComcastChe," then click "send a message."


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!