Greetings AdamLaititi! We appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. We apologize to hear that this cable has not been buried as of yet. We can certainly take a look into this and see what's going on. Can you please send us a PM with your first and last name so we may further assist you?
To send a private message, please click the name "Comcast_Support" then select "Send a Message" on the right side.