Hello, Presley1237! Welcome to the Xfinity Forums.
I appreciate you taking the time to reach out to us here for help with getting that line buried! I'd love to work with you and make sure we get that done for you as quickly as possible.
I see that you have already sent us a PM. I'd like to take a quick minute to let you and anyone else reading know that sending unsolicited PM's to anyone here on the forums is a violation of our guidelines. Please be sure to wait for an invitation to do so next time. As long as you keep this in mind for the future, then your all good!!
I've replied to your PM and look forward to your response!