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Orange cable in yard

Regular Visitor

Orange cable in yard


We seem to have an orange cable running along the side of our property - it appears to be part of our Comcast connection. I'm concerned about it getting hit from a lawnmower or other yard tool. Is there any way to have this properly buried?
Official Employee

Re: Orange cable in yard

Hello, rdbo223! Welcome to the Xfinity Forums. 

We definitely don't want to risk your service quality being affected if that line is damaged. I'd love to work with you to get it properly buried as quickly as possible. Please send me a private message with your first and last name, as well as your service address so I can assist. 


 To send a private message, click my name "ComcastTambrey", then click "send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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